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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brittany harden

October 29, 2024

5  out of  5
rating by brittany harden
"I worked with Jordan and he was absolutely amazing ! He got me a great rate and explained everything really well to me. Would 100% recommend to anybody who is ready to switch."
We responded:
"Brittany, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Cody"
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Becca W

September 24, 2024

5  out of  5
rating by Becca W
"I go through State Farm insurance. My insurance agent is Jordy Thaler. Customer service is great and it’s true when they say like a good neighbor State Farm is there! Any questions I’ve had or concerns are always welcomed and answered!! Thank you! By far the best and most affordable instance of all!!"
We responded:
"Becca, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Cody"
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Karen Hemme

August 29, 2024

5  out of  5
rating by Karen Hemme
"Cody was patient and great to work with!! He was able to help us decrease the amount we were paying and still have the same coverage. Thank you so much."
We responded:
"Karen, Thank you so much for the 5 stars! We’re delighted you had a great experience with us. - Cody"
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William Vaughn

July 26, 2024

5  out of  5
rating by William Vaughn
"Needed review of our policies to understand if we were over insured or under insured. Cody patiently listened to our questions and provided answers professionally and respectfully.. Thankful for him and his staff here in Higginsville. Thanks also to Deonna."
We responded:
"William, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Cody"
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Austin Gard

July 25, 2024

5  out of  5
rating by Austin Gard
"I had a few questions so I called in to talk get a quote. Gabe did an outstanding job and helped me save almost 45 dollars a month!"
We responded:
"Austin, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Cody"
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McLovinn

July 6, 2024

5  out of  5
rating by McLovinn
"This was by far some of the best customer service I’ve ever had, Gabe helped me out a lot and was very understanding of all the questions I had, big thanks to Gabe."
We responded:
"Hello, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Cody"
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Susan Otero

June 24, 2024

5  out of  5
rating by Susan Otero
"Working with State Farm and Cody Moss has been incredibly easy and convenient. I am thankful that Cody walked me through all of my paperwork and explained everything line by line. No pressure and very professional. Highly recommend his office!"
We responded:
"Susan, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Cody "
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A Reviews

April 18, 2024

1  out of  5
rating by A Reviews
"This agency apparently purchased a list of local phone numbers and addresses, and is aggressive at contacting with cold call and emails. Over the last few years, I have been contacted by numerous employees saying that I inquired about insurance with them. I have not lived in the area in over 15 years, and have made no such inquiries. Every time I tell the employees to remove my name from their phone list, I end up getting contacted repeatedly a year later. as a longtime State Farm customer, I’m sure their corporate offices would not be pleased to hear about their marketing tactics."
We responded:
"Hello, we’re unsure of your name but we’d be more than happy to remove you from our contact list. I apologize for any inconvenience this has caused you. We try our best to properly insure our community and we only have our potential customers’ best interest at heart. Please reach out to me at cody@codymosssf.com so I can ensure we do not contact you again -Cody"
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Torie Love

April 7, 2024

5  out of  5
rating by Torie Love
"I switched my auto insurance from another company because it significantly increased in price. Gabe helped me make the switch and made it so easy! I am not only saving money, but I feel comfortable knowing I have Gabe and the Cody Moss team to help me with my insurance needs. They truly do care about their clients."
We responded:
"Torie, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Cody"
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Dustin Baugh

March 20, 2024

5  out of  5
rating by Dustin Baugh
"When we moved to Lafayette County we switched agents to Cody Moss state farm. Every time we have called they have answered the phone, been very attentive, and gotten us everything we have needed in a timely fashion. Awesome customer service. Could not recommend them highly enough."
We responded:
"Dustin, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Cody"
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Art M

March 1, 2024

5  out of  5
rating by Art M
"Cody Moss and his team are exceptional and I would recommend to anyone, especially those that I care about."
We responded:
"Thank you for your recommendation, Art! It was our pleasure helping with your insurance. My team and I are always here for you and your family! - Cody "
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Brad Isdell

September 18, 2023

5  out of  5
rating by Brad Isdell
"Cody is great to deal with. He is friendly and down to earth. We have had a couple of detailed questions regarding the specifics of our coverage. He was prompt and helpful both times. His staff is always there as well and do a nice job also. Two thumbs up for sure!!!"
We responded:
"Brad, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Cody"
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Lisa Shad Wooldridge

August 30, 2023

5  out of  5
rating by Lisa Shad Wooldridge
"We appreciate Jordan and his prompt service to help us insure our house! He quoted us on our vehicles and he beat our current rate so we switched those over also! Thanks Jordan"
We responded:
"Lisa, thank you for making the switch to our State Farm agency! We're proud to serve you! Call us anytime. - Cody "
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Joshua Buehrer

May 9, 2023

5  out of  5
rating by Joshua Buehrer
"Called in for a quote and the agent I was in contact with answered all my questions and was very helpful 10/10 would recommend Jordan Thaller for all your insurance questions."
We responded:
"Joshua, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Cody"
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Desmond Williams

April 18, 2023

5  out of  5
rating by Desmond Williams
"Good small town service, been insured through them since I could drive and they are always around to help when needed"
We responded:
"Desmond, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Cody"
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Barb Chambers

December 21, 2022

5  out of  5
rating by Barb Chambers
"Cody did a great job of reviewing our current State Farm policies with us and answering our questions."
We responded:
"Barb, we have very much enjoyed working with you! Thank you for sharing! - Cody"
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Mark Fleck

December 14, 2022

5  out of  5
rating by Mark Fleck
"Everyone was friendly and helpful. Cody answered all of our questions."
We responded:
"Mark, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Cody"
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Cicily Hoover

October 4, 2022

5  out of  5
rating by Cicily Hoover
"Small town touch with big city attitude. Cody and staff break down your insurance details to make them easily understood. They do their best to insure you have proper coverage at a reasonable price, all with a smile and down home hospitality. Highly recommend"
We responded:
"Cicily, it is so important to understand your insurance coverage and my team strives to make sure that you do! There is no rushing your asset protection. Thank you for taking the time to leave this kind review! - Cody"
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KATHY Wooden

August 17, 2022

5  out of  5
rating by KATHY Wooden
"CODY AND THE STAFF IS AMAZING! TRUELY SHOW THE 10 IMPRESSION AS WELL OVER THE TOP (5) STAR CUSTOMER SERVICE! VERY PLEASE! OVER ALL SERVICE I RECIEVED TODAY ! THANK YOU SO MUCH!"
We responded:
"Thank you for the kind review, Kathy! We appreciate your five star feedback. We're always here to help! -Cody"
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Katie Hepting

April 12, 2022

5  out of  5
rating by Katie Hepting
"Cody was able to give me a significantly lower rate than my previous insurer, so it was a no brainer to switch to him! He made the process quick and painless and walked me through everything I needed to know about the policy. He is very responsive and really cares about his customers!"
We responded:
"Katie, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Cody"
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Paige Matthews

February 8, 2022

5  out of  5
rating by Paige Matthews
"Jamie and Sarah have both been so helpful and kind, very sweet ladies, anytime I ever have a question or I call, they are always both so great and answer all my questions to the fullest. Always understanding and keeping me updated on our bill each month and when I needed tow assistance helped me get a tow truck right away when I was without my personal phone. Definitely would recommend them ! 😊💯👌"
We responded:
"Paige, Paul, I'm so glad your time spent with us has given you a learning opportunity of how to successfully protect you and your family! We appreciate your business and are grateful for your recommendation to others to work with our State Farm Agency! - Cody"
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gary swigart

January 1, 2022

4  out of  5
rating by gary swigart
"Great service"
We responded:
"Gary, you're a wonderful customer! Thank you! - Cody"
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Clinton Stuenkel

December 2, 2021

5  out of  5
rating by Clinton Stuenkel
"Cody really likes to be involved in the area communities. He's easy to connect with, and will help you be covered for all that life throws at you."
We responded:
"Clinton, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Cody"
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Bo McGraw

December 1, 2021

5  out of  5
rating by Bo McGraw
"They are highly recommended and very professional as well. Cody Moss would be who I would recommend to speak to about insurance."
We responded:
"Bo, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Cody"
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Karen Bauer

November 25, 2021

5  out of  5
rating by Karen Bauer
"Cody invites us in every year or 2 to review our coverage. He wants to sit down face to face and make sure you know what you've got covered, and looks for any gaps in coverage. I am so grateful for this personal service! By doing so, I discovered I had service line coverage and we turned in some bills for septic line repair that was done and got reimbursed a chunk! He takes care of his customers!"
We responded:
"Karen, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Cody"