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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Arnold

June 30, 2025

5  out of  5
rating by Kelly Arnold
"Jake got me a great policy and saved me a lot of $$!"
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Les Whelchel

June 30, 2025

5  out of  5
rating by Les Whelchel
"Deonna with Cody Moss Insurance, have been instrumental in helping with my Mothers home claim from a tornado in May 2025. I cannot say enough good things about the staff."
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Wess Murray

June 19, 2025

5  out of  5
rating by Wess Murray
"Appreciate State Farm , Cody Moss and his office."
We responded:
"Thank you Wess. It’s been a pleasure to get to know you and your family over the last several years!"
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Olivia Scrivner

June 18, 2025

5  out of  5
rating by Olivia Scrivner
"What I love most about this company is when I call their phone number a person picks up right away! It is so incredibly easy to get ahold of someone that genuinely wants to help. Everyone I’ve spoken to here is so kind and patient, I’ve never once hesitated to call because I know I’ll get an answer fast. That factor is a major selling point for me, and makes me a lifetime customer. Kudos to Cody Moss for hiring the best team! I can’t recommend them enough!"
We responded:
"Olivia, We greatly appreciate you making the switch! Thank you for trusting us to handle your insurance needs! - Cody"
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Christi Alumbaugh

June 18, 2025

5  out of  5
rating by Christi Alumbaugh
"I initially e-mailed in through the website and was pleasantly surprised with how quick I received a response from Jacob. During our first phone call, I was able to receive my estimated rates and was very excited by how much I would be saving. Jacob has been more than helpful with all of my questions and I greatly appreciate his prompt replies and thoroughness with getting my policies all set up."
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Page Roberts

June 12, 2025

5  out of  5
rating by Page Roberts
"They have always been so helpful and kind and understanding couldn’t ask for a better insurance company and staff as the ones here"
We responded:
"Page, thank you for the kind words. We strive to do our best for our customers! -Cody"
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Samantha Murillo

May 29, 2025

5  out of  5
rating by Samantha Murillo
"I started an online quote and Katina called me and finished my quote over the phone. Katina was so very helpful and extremely knowledgeable and personable. Talking with her was really like catching up with an old friend with some insurance questions mixed in. She made sure I had all the coverage I needed and didn’t pressure me about stuff I didn’t want. I 10 out of 10 would recommend her to anyone looking for an insurance provider. Oh she called and checked on me to make sure I didn’t have any questions or problems. The one question I had she wasn’t sure of so she did a little research and found out for me right away."
We responded:
"Samantha, Katina has that effect on people! Thank you for the review! - Cody"
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Art M

May 16, 2025

5  out of  5
rating by Art M
"Cody Moss and his team are exceptional and I would recommend to anyone, especially those that I care about. Trinity helped me today and might just be the most pleasant person you'd ever meet. Another reason to stay and others to come!"
We responded:
"Art, I’m happy to hear Trinity took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Cody"
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Alexis Midgyett

May 13, 2025

5  out of  5
rating by Alexis Midgyett
"Trinity is amazing I always enjoy talking with her and laughing with her. She always takes care of the problems i have in a timely manner. Definitely recommend this agency."
We responded:
"Alexis, we appreciate you and the time you have taken to share this kind feedback with us! - Cody"
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Bri Walker

May 1, 2025

5  out of  5
rating by Bri Walker
"Jake was patient, professional an excellent agent. I switched my home and auto insurance . Great coverage and rates. Thank you"
We responded:
"Bri, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! My team and I are always here for you. - Cody "
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alberto ortiz

March 13, 2025

5  out of  5
rating by alberto ortiz
"Thank you Jordan for all your help!!!!!!! You made everything easier!!!!!!!"
We responded:
"Thank you for your wonderful review, Alberto! We're thrilled to hear that you had such a positive experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. - Cody "
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Desiray Boehmer

March 4, 2025

5  out of  5
rating by Desiray Boehmer
"Switching over to statefarm was easy and painless thanks to Jordy!"
We responded:
"Desiray, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Cory"
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Jacob Crandall

January 22, 2025

5  out of  5
rating by Jacob Crandall
"Very nice and professional. He explained everything clearly and simply and was willing to answer any questions. I would highly recommend them to anyone."
We responded:
"Jacob, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Cody"
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Casey Warren

January 16, 2025

5  out of  5
rating by Casey Warren
"Cody was great to work with and explained everything well!"
We responded:
"Casey, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Cody"
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brittany harden

October 29, 2024

5  out of  5
rating by brittany harden
"I worked with Jordan and he was absolutely amazing ! He got me a great rate and explained everything really well to me. Would 100% recommend to anybody who is ready to switch."
We responded:
"Brittany, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Cody"
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Becca W

September 24, 2024

5  out of  5
rating by Becca W
"I go through State Farm insurance. My insurance agent is Jordy Thaler. Customer service is great and it’s true when they say like a good neighbor State Farm is there! Any questions I’ve had or concerns are always welcomed and answered!! Thank you! By far the best and most affordable instance of all!!"
We responded:
"Becca, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Cody"
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Karen Hemme

August 29, 2024

5  out of  5
rating by Karen Hemme
"Cody was patient and great to work with!! He was able to help us decrease the amount we were paying and still have the same coverage. Thank you so much."
We responded:
"Karen, Thank you so much for the 5 stars! We’re delighted you had a great experience with us. - Cody"
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William Vaughn

July 26, 2024

5  out of  5
rating by William Vaughn
"Needed review of our policies to understand if we were over insured or under insured. Cody patiently listened to our questions and provided answers professionally and respectfully.. Thankful for him and his staff here in Higginsville. Thanks also to Deonna."
We responded:
"William, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Cody"
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Austin Gard

July 25, 2024

5  out of  5
rating by Austin Gard
"I had a few questions so I called in to talk get a quote. Gabe did an outstanding job and helped me save almost 45 dollars a month!"
We responded:
"Austin, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Cody"
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Leo Bardezbain

July 6, 2024

5  out of  5
rating by Leo Bardezbain
"This was by far some of the best customer service I’ve ever had, Gabe helped me out a lot and was very understanding of all the questions I had, big thanks to Gabe."
We responded:
"Hello, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Cody"
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Susan Otero

June 24, 2024

5  out of  5
rating by Susan Otero
"Working with State Farm and Cody Moss has been incredibly easy and convenient. I am thankful that Cody walked me through all of my paperwork and explained everything line by line. No pressure and very professional. Highly recommend his office!"
We responded:
"Susan, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Cody "
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A Reviews

April 18, 2024

1  out of  5
rating by A Reviews
"This agency apparently purchased a list of local phone numbers and addresses, and is aggressive at contacting with cold call and emails. Over the last few years, I have been contacted by numerous employees saying that I inquired about insurance with them. I have not lived in the area in over 15 years, and have made no such inquiries. Every time I tell the employees to remove my name from their phone list, I end up getting contacted repeatedly a year later. as a longtime State Farm customer, I’m sure their corporate offices would not be pleased to hear about their marketing tactics."
We responded:
"Hello, we’re unsure of your name but we’d be more than happy to remove you from our contact list. I apologize for any inconvenience this has caused you. We try our best to properly insure our community and we only have our potential customers’ best interest at heart. Please reach out to me at cody@codymosssf.com so I can ensure we do not contact you again -Cody"
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Torie Love

April 7, 2024

5  out of  5
rating by Torie Love
"I switched my auto insurance from another company because it significantly increased in price. Gabe helped me make the switch and made it so easy! I am not only saving money, but I feel comfortable knowing I have Gabe and the Cody Moss team to help me with my insurance needs. They truly do care about their clients."
We responded:
"Torie, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Cody"
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Dustin Baugh

March 20, 2024

5  out of  5
rating by Dustin Baugh
"When we moved to Lafayette County we switched agents to Cody Moss state farm. Every time we have called they have answered the phone, been very attentive, and gotten us everything we have needed in a timely fashion. Awesome customer service. Could not recommend them highly enough."
We responded:
"Dustin, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Cody"
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Brad Isdell

September 18, 2023

5  out of  5
rating by Brad Isdell
"Cody is great to deal with. He is friendly and down to earth. We have had a couple of detailed questions regarding the specifics of our coverage. He was prompt and helpful both times. His staff is always there as well and do a nice job also. Two thumbs up for sure!!!"
We responded:
"Brad, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Cody"