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Customer Service Representative - State Farm Agent Team Member

Full Time in Higginsville, MO

Responsive recruiter
Replies within 24 hours
Benefits
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
Do you enjoy working with people and making meaningful connections? Make a difference with Cody Moss State Farm in your community today! ROLE DESCRIPTION
As a Customer Care Representative with Cody Moss State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Provide Prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use Customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS
  • Ability to resolve complex customer issues
  • Excellent communication skills-written, verbal and listening
  • Pride in getting work done accurately and timely
  • People oriented
  • Ability to work in a team environment
  • Ability to multitask
  • Property and Casualty License (must be able to obtain)
  • Life and Health License (must be able to obtain)
Compensation $30,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none